Privacy Policy

Privacy Policy

Last Updated: August 22, 2026

Steel Forge Containers ("Steel Forge Containers", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of customers, website visitors, business partners, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use steelforgecontainers.com, contact us, request a quotation, place an order, purchase our products or services, or otherwise interact with Steel Forge Containers.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

1.1 Information You Provide Directly

When you contact us, request information, request a quotation, place an order, or otherwise communicate with us, we may collect information such as:

• Full name
• Business or company name
• Email address
• Telephone or mobile number
• Billing address
• Delivery address
• Shipping and delivery information
• Order information
• Product requirements and specifications
• Information included in messages or inquiries
• Payment-related information necessary to process a transaction
• Any other information you voluntarily provide to us

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services enabled on the website.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Referring website or source
• Approximate geographic location derived from technical information
• Website interaction and usage information
• Security and diagnostic information

This information may be collected through server logs, cookies, analytics technologies, security tools, and similar technologies.

2. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

• Responding to customer inquiries and requests.
• Preparing quotations and proposals.
• Processing and fulfilling orders.
• Processing payments and verifying transactions.
• Arranging delivery, transportation, collection, or logistics services.
• Providing customer support.
• Communicating with customers regarding orders and services.
• Managing customer accounts where applicable.
• Preventing fraud, abuse, unauthorized transactions, and other security threats.
• Improving our website, products, services, and customer experience.
• Understanding website traffic and usage patterns.
• Maintaining business, accounting, tax, and transaction records.
• Complying with applicable laws, regulations, court orders, and legal obligations.
• Protecting our legal rights, property, systems, employees, customers, and business operations.
• Sending marketing communications where permitted and where applicable consent has been obtained.

3. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information because:

• It is necessary to perform a contract or take steps requested before entering into a contract.
• It is necessary to provide products or services requested by you.
• We have a legitimate business interest in operating, securing, improving, and promoting our business.
• You have provided consent where consent is required.
• Processing is necessary to comply with a legal or regulatory obligation.
• Processing is necessary to protect legitimate interests or prevent fraud and misuse.

4. Payment Information

When you make a payment through our website or in connection with an order, payment information may be processed by Steel Forge Containers and/or third-party payment processors or financial institutions.

Where a third-party payment provider is used, payment information may be transmitted directly to that provider in accordance with its own privacy policy and security practices.

We do not intentionally collect or retain complete payment card information when it is processed securely by a third-party payment provider.

Customers should never send complete payment card numbers, passwords, security codes, or other sensitive financial information through ordinary email or unsecured communication channels.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, improve performance, understand website usage, remember preferences, and enhance security.

Cookies may be used for purposes such as:

• Keeping the website functioning correctly.
• Remembering user preferences.
• Maintaining shopping cart or session information where applicable.
• Understanding website traffic and performance.
• Improving website functionality.
• Supporting security and fraud prevention.
• Measuring marketing and advertising performance where applicable.

Most modern web browsers allow users to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality of parts of our website.

6. Analytics and Website Performance

We may use analytics and performance measurement services to understand how visitors interact with our website.

These services may collect information such as pages visited, traffic sources, device information, approximate location, browser information, and interactions with website content.

Analytics information is used to help us understand website performance, identify technical problems, improve user experience, and make informed business decisions.

7. Advertising and Marketing

Where applicable, we may use advertising, remarketing, conversion tracking, or marketing technologies provided by third-party platforms.

These services may use cookies, pixels, tags, or similar technologies to measure advertising performance and help us understand how users interact with our marketing.

We will not sell your personal information to third parties for their independent marketing purposes.

Where consent is legally required for certain marketing or tracking activities, we will seek the appropriate consent.

8. Communications

We may contact you by email, telephone, SMS, or other communication methods for legitimate business purposes, including:

• Responding to inquiries.
• Providing quotations.
• Confirming orders.
• Providing payment information.
• Providing delivery or shipping updates.
• Responding to customer service requests.
• Addressing account or security issues.
• Providing important service-related information.

Where applicable, you may opt out of non-essential marketing communications by following the unsubscribe instructions included in the communication or by contacting us.

9. Sharing Personal Information

We may share personal information with carefully selected third parties where necessary to operate our business and provide our products and services.

These parties may include:

• Payment processors and financial institutions.
• Shipping and transportation providers.
• Logistics and delivery partners.
• Website hosting and infrastructure providers.
• Information technology and security providers.
• Analytics and performance providers.
• Marketing and advertising service providers where applicable.
• Professional advisers, including legal, accounting, and financial advisers.
• Government authorities or regulators where legally required.
• Other service providers acting on our behalf.

We only share information where reasonably necessary for the relevant business, operational, legal, or service purpose.

10. Business Transfers

If Steel Forge Containers is involved in a merger, acquisition, restructuring, sale of assets, financing, reorganization, or other corporate transaction, personal information may be transferred as part of that transaction where legally permitted.

Any successor organization receiving personal information will be expected to handle it in accordance with applicable privacy requirements.

11. International Data Transfers

Depending on the location of our service providers, business partners, hosting providers, payment processors, or customers, personal information may be processed or stored in countries other than the country in which it was originally collected.

Where applicable law requires specific safeguards for international transfers, we will take reasonable steps to implement appropriate safeguards.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Security measures may include secure connections, access controls, authentication procedures, monitoring, system updates, backups, and other appropriate safeguards.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of personal information in certain circumstances.
• The right to request restriction of certain processing activities.
• The right to object to certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to request a copy of certain personal information in a portable format where applicable.
• The right to lodge a complaint with an applicable privacy or data protection authority.

These rights are subject to applicable legal limitations and exceptions.

15. How to Exercise Your Rights

If you wish to exercise a privacy right or ask a question about how we process your personal information, please contact us using the official contact information provided on our website.

To protect our customers and prevent unauthorized disclosure, we may need to verify your identity before completing certain requests.

We will respond to valid privacy requests within the period required by applicable law.

16. Children's Privacy

Our website and services are intended for general audiences and are not directed specifically toward children.

We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, payment providers, logistics providers, or other external resources.

These third-party websites operate independently and may have their own privacy policies and terms.

Steel Forge Containers is not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.

We encourage you to review the privacy policy of any third-party service before providing personal information to that service.

18. Social Media

Steel Forge Containers may maintain profiles or business pages on third-party social media platforms.

If you interact with us through a social media platform, that platform may independently collect and process information about you according to its own privacy policy.

Information that you voluntarily make publicly available through social media may be visible to others.

19. Business and Transaction Records

We may retain information relating to quotations, orders, invoices, payments, deliveries, communications, customer service interactions, and other business transactions for accounting, auditing, legal, tax, fraud prevention, dispute resolution, and business administration purposes.

20. Fraud Prevention and Security Monitoring

We may process technical and transaction information to identify, investigate, prevent, and respond to fraudulent activity, unauthorized transactions, cyber threats, abuse, and other security incidents.

This may include monitoring certain website activity, transaction information, IP addresses, device information, and other technical indicators where reasonably necessary for security purposes.

21. Do Not Sell Personal Information

Steel Forge Containers does not sell customers' personal information to third parties as a commercial data product.

We may, however, share information with service providers that process information on our behalf for legitimate business purposes, such as payment processing, hosting, delivery, analytics, security, customer support, and marketing where applicable.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date displayed at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

23. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact Steel Forge Containers using the official contact information published on our website.

Business: Steel Forge Containers

Website: steelforgecontainers.com

Email: Use the official business email address published on our Contact page.

Telephone: Use the official business telephone number published on our Contact page.

Business Address: Use the official registered business address published by Steel Forge Containers.

We recommend that customers do not send passwords, complete payment card numbers, or other highly sensitive information through ordinary email or unsecured communication channels.